Do I have to have an appointment?

No, you can walk in anytime during our business hours but appointments are processed before walk ins. Saturdays are popular so appointments are especially recommended for Saturdays.

How long does it take for fingerprinting?

The average time it takes to get fingerprinted is 5-10 minutes.

What should I bring for fingerprints on cards?

Please bring a government issued photo ID such as a Driver’s License, State ID Card, Passport, Military ID Card, or other government issued ID with a photo.

Do you provide FD-258 fingerprint cards?

Yes, FD-258 fingerprint cards are included with our service. If fingerprint cards were provided to you by the agency requesting your fingerprints we can print on those cards, just bring them in with you.

Why are fingerprints required?

Background checks conducted with fingerprints offer a higher degree of accuracy compared with name based criminal history searches. Names, DOBs and other identification information can be faked, transposed, misspelled, etc. where fingerprints are extremely difficult to counterfeit. Additionally, common names, alias names or maiden names can result in multiple responses, false responses or no response at all.

What is “Live Scan” and is it acceptable instead of traditional ink?

Live Scan is an inkless electronic means to capture fingerprints. Once captured the digital fingerprint images are printed on fingerprint cards with no smudging or smearing. The software helps detect a good fingerprint plus our highly trained fingerprint technicians can see your fingerprints in detail to help get the best fingerprints possible. Live Scan fingerprints are accepted and preferred by agencies. When your fingerprint card is received for processing it is scanned to get it back in digital format for fingerprint comparison.

What is required for 24-48 hour FBI background check results?

In addition to your government issued photo ID (Driver’s License, State ID Card, Passport, Military ID Card, Other Government Issued ID with a photo), you must be able to provide your U.S. Social Security Number. Please note, we can only submit fingerprints to the FBI for processing if you are a U.S Citizen or Legal Permanent Resident for everyone else you must submit your request directly to the FBI.

What information is provided with the FBI background check results?

The detailed results you receive include arrest dates, date the individual was received by the submitting agency, arrest charge and arrest disposition if it is known. In addition to arrest data the account may include data connected with federal employment, naturalization and/or military service.

Can I challenge my FBI record?

Yes, you can challenge/correct information that is returned on your FBI record. The FBI CJIS Division is not the source of the data appearing on identification records. All data is obtained from fingerprint submissions or related identification forms submitted to the FBI by local, state and federal agencies. As a result, the responsibility for authentication and correction of such data rests upon the contributing agency (state/county police department, county court, state bureau of identification, etc.). Once you have reviewed the results of your fingerprint-based background check, and you believe it contains inaccurate or incomplete information, you may request a correction by contacting the agency or agencies that submitted the information to the FBI. For additional information on challenging your identity history please visit:

https://www.fbi.gov/

Can my FBI results be sent to another individual or an address outside of the United States?

The results can only be sent to your or to a designated attorney. If you have a designated attorney you must provide a written request on your attorney’s letterhead which includes both your signature and your attorney’s signature. The FBI does not allow FBI criminal report information to be sent outside of the United States.

What happens if my fingerprints are rejected?

The agency processing fingerprints (FBI, CBI, State Police, etc.) have sole discretion on the acceptance and rejections of fingerprints. Less than 1% of our fingerprints are rejected but in the rare event your fingerprints are rejected due to quality we will re-roll your fingerprints for free! Just come back to our office during our business hours.

I have been fingerprinted previously why do I have to get fingerprinted again?

Fingerprints previously submitted to agencies for processing are not retrievable. When a new check is needed they require another set of fingerprints. With fingerprint archiving we can reproduce your fingerprints again when needed saving you time and hassle of having to come back to our office to be fingerprinted.

Denver Fingerprinting archived my fingerprints how do I request fingerprint reproductions?

Denver Fingerprinting archives fingerprints for life and you can request fingerprint reproductions on FD-258 fingerprint cards when they are needed. An email was sent to the email address you provided with instructions on how to request fingerprint reproductions from the archive. You can also contact us by email or phone to request reproductions. Please note for archive reproductions by email and phone require additional information to verify identity.

I need my fingerprints processed for HAZMAT can you help with this?

Unfortunately, at this time we are not able to process fingerprints for HAZMAT. We recommend contacting TSA for a location that can assist you with HAZMAT.